Keeneland Select offers permanent self-exclusion for players wishing to stop wagering. Contact Player Services at (855) 533-2387 to speak with a supervisor and complete the required form. State programs and confidential support are also available.
At Keeneland Select, we are committed to promoting responsible wagering and supporting players who need help managing their gambling activity.
If you feel that gambling has become a problem or would like to stop wagering, you can request permanent self-exclusion from our website.
What Is Self-Exclusion?
Self-exclusion is a responsible wagering option that allows you to voluntarily close your account and take steps to prevent future wagering.
Permanent self-exclusion is intended for players who wish to stop gambling on our website permanently.
How to Request Permanent Self-Exclusion
To begin the process, follow these steps:
- Review responsible wagering resources. Visit Keeneland Select to access wagering information and available resources.
Contact Player Services. Call (855) 533-2387 and request to speak with a supervisor about permanent self-exclusion.
- Complete the Self-Exclusion Form. Player Services can provide guidance on the form and the steps needed to submit your request.
Our team can help guide you through the next steps.
Additional Self-Exclusion Resources by State
Some states offer voluntary self-exclusion programs that provide additional options for individuals who want to stop gambling.
New York Residents
New York offers a statewide voluntary self-exclusion program for individuals who wish to restrict their participation in gambling activities.
To learn more, visit:
Iowa Residents
The Iowa Racing and Gaming Commission offers a voluntary self-exclusion program for individuals who wish to restrict their gambling activities with licensed operators.
For program details and enrollment information, visit:
Need additional support?
Your Life Iowa provides free, confidential help for individuals experiencing gambling-related difficulties.
- Phone: 1-800-BETS OFF (1-800-238-7633)
- Find Help Near You
- Gambling Treatment and Recovery Support
We're Here to Help
Taking steps to manage your gambling activity is an important decision, and support is available.
If you have questions about permanent self-exclusion or need assistance getting started, please contact Keeneland Select Player Services at (855) 533-2387
Your well-being matters, and we encourage you to use the responsible wagering resources available to you.