Our hours of operation are 9:00am - 10:00pm EDT. Contact Player Services via chat on desktop or mobile, phone at 855-533-2387, email at player.services@keenelandselect.com, or mail to Attn: Player Services, 801 Corporate Drive, Suite 200, Lexington, KY 40503.
Our hours of operation are 9:00am - 10:00pm EDT. We can be reached during those hours by:
- Chat: Accessed by clicking on the Chat Icon located by hovering your mouse over Support, then clicking Chat.(desktop/laptop) Mobile site: Click the 3 bars, tap the “ + “ next to support, then “Customer Support” and select “Live Help” to chat.
- Phone: Player Services @ 855-533-2387
- Email: player.services@keenelandselect.com
- Mail:
- Attn: Player Services
801 Corporate Drive, Suite 200
Lexington, KY 40503
- Attn: Player Services