To cancel a wager, click "bets" next to your balance, find the wager, click the three dots, then the trash can, and confirm cancellation. Customers can cancel up to 20 wagers per week, with a maximum wager amount of $500 for cancellations. Limits ensure cancellations occur only for errors and may vary by track or state.
To cancel a wager, click on “bets” next to balance. Find the wager you want to cancel, and click the 3 dots. When the wager expands, you will see a “trash can” on the bottom right. Click this, then select “yes” on the confirmation pop up to cancel your wager.
What are the standard pre-defined limits for wager cancellation?
The Wager Cancellation feature enables customers to quickly and easily cancel a wager online (within reasonable pre-defined limits) when a wager is made in error.
Account holders may request to cancel up to a maximum of twenty (20) wagers per week. In addition, a maximum wager amount of $500 is permitted for wager cancellations. These limits are in place to ensure that wagers are only cancelled when made in error. Cancelling wagers can impact payouts and prices for all participants in a pari-mutuel pool so these limits are strictly enforced.
Please note, these standard pre-defined limits may be configured differently for a specific track or State as required based on operational policies for that entity.