You cannot have more than one account, nor should you allow others to use your account. Protect your login details and follow security recommendations.
Can I have more than one account?
No. You cannot have more than one account with us.
Can my friends use my account?
You are responsible for maintaining the confidentiality of your Account. Your Username/Password and Account Number / PIN combinations protect access to your account. You should not permit anyone else to access the service through your account. All wagers, financial transactions and account changes made through your account or through Player Services after providing this confidential access information are assumed to be authorized by the account holder.
What protection do I have from others using my account?
We have taken substantial efforts to protect our customer's information. However, it is important that you take an active role in protecting your personal computer and account log on information. We ask that you take some time and review the security suggestions provided below:
• Protect your password. Never share your password with anyone. We also recommend that you change your password on a regular basis. If you feel that your password has been compromised, change the password and notify Player Services as soon as possible.
• Use Anti-Virus and Firewall Software. It is recommended that an anti-virus product be installed and updated on a regular basis to ensure that your system is checked for the latest viruses on an ongoing basis. It is important to check all downloaded software and emails for viruses.
• Log off the Web Site. When you have finished your transactions, it is important that you click the "Log off" button. If you are using a public personal computer it is recommended that you also close the browser when you are finished.
Are you affiliated with Churchill Downs Incorporated?
Churchill Downs Technology Initiatives Company (CDTIC) is registered in Oregon as a licensed ADW hub. It is a wholly owned subsidiary of Churchill Downs Incorporated. CDTIC operates the website Keenelandselect.com through an affiliate agreement.
How do I close my account?
To close your account please contact Player Services at 855-533-2387 or email us at player.services@keenelandselect.com or chat in HERE .